Understanding the Skydive Refund Policy

Understanding the Skydive Refund Policy

Published: July 25, 2017

We understand that you may have a last-minute change of plans and need to reschedule. If this happens, we'll do our best to accommodate you.

We highly recommend that you make reservations ahead of time. It ensures that we'll be able to get you on a load that day, which is especially critical on busy weekend as we're often booked solid.

As a courtesy, you're able to call and change your reservation up to 48 hours before your scheduled appointment. If, for example, you are scheduled to jump with us at 10 a.m. on Friday, you must call us and make those changes before 10 a.m. on Wednesday.

If you purchased a jump ahead of time, you'll be able to use that at another time upon rescheduling. Tandem jumps don't expire.

However, deposits and prepayments are non-refundable. So if you have a change of heart and want to cancel, you won't be able to get your money back, neither the $49 booking fee or any down payment you put toward the jump.

If that happens, you can transfer your deposit or prepayment to another person who would like to jump, and they can then give you cash. Or you can use it to buy products we offer at the facility, such as clothes, stickers or skydiving equipment.

We apologize for this inconvenience. But it helps to ensure that people who commit to this activity are following through and that we can operate as efficient an organization as possible, which betters the experience for everyone who visits Skydive Long Island.

If the weather is bad, we'll reschedule your reservation. Unfortunately, we have no control over the weather. That's one of the risks of participating in a sport that is weather dependent.

Check out more on our booking site to get exact prices, learn about discounts and determine which reservation package is best for you. We look forward to taking you on a skydive!

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Thank you, Skydive Long Island and your amazing staff for going over and beyond to help me accomplish this!

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